Welcome to DROPSHIP PILOT LTD (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access and use of our website https://dropspilot.com and services. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our platform.

1. Definitions

• “User” refers to any person, business, or entity accessing our website or using our services.
• “Services” refers to our Dropshipping Store Management Services, including Customer Support, Brand Development, Marketing Strategies, Order Fulfillment, Inventory Management, Product Sourcing, and Store Optimization.
• “Website” refers to https://dropspilot.com and its related content.
• “Agreement” refers to these Terms of Use, along with our Privacy Policy.

2. Acceptance of Terms

By accessing or using our website and services, you:

• Confirm that you are at least 18 years old or have parental consent to use our services.
• Agree to be legally bound by these Terms and our Privacy Policy.
• Acknowledge that DROPSHIP PILOT LTD reserves the right to modify these Terms at any time.

If you do not agree with these Terms, do not use our services.

3. Services Offered

DROPSHIP PILOT LTD provides Dropshipping Store Management services, including:

1. Customer Support and Brand Development – Managing customer queries and improving brand presence.
2. Marketing and Sales Growth Strategies – Implementing marketing tactics to boost conversions and revenue.
3. Order Fulfillment and Inventory Management – Handling order processing, shipping, and stock management.
4. Product Research and Sourcing – Identifying and sourcing trending products for dropshipping businesses.
5. Store Setup and Optimization – Setting up and improving online stores for better performance.

We reserve the right to modify, update, or discontinue any of our services at any time.

4. User Responsibilities

As a User, you agree to:

• Provide accurate and up-to-date information during registration.
• Use our services only for lawful purposes.
• Not engage in fraudulent activities, spamming, or unauthorized access.
• Comply with local, national, and international laws regarding e-commerce and dropshipping.

If any violation is detected, we may suspend or terminate your account immediately.

5. Payments and Refund Policy

5.1 Payment Terms

• Payments for services must be made in full before work begins.
• We accept payments through secure third-party payment gateways.
• You are responsible for any applicable taxes and transaction fees.

5.2 Refund Policy

• Refunds are only issued if DROPSHIP PILOT LTD fails to deliver the agreed-upon service.
• Refund requests must be made within 7 days of purchase.
• We do not provide refunds for services already rendered.

6. Intellectual Property Rights

All content on our website, including text, images, logos, graphics, and code, is the property of DROPSHIP PILOT LTD and is protected under intellectual property laws.

Users may not:

• Copy, modify, distribute, or reproduce our content without written permission.
• Use our branding, trademarks, or designs for commercial purposes.

Unauthorized use of our content may result in legal action.

7. Prohibited Activities

When using our website and services, you must not:

• Engage in fraudulent, deceptive, or illegal activities.
• Use our website for hacking, phishing, or spamming.
• Attempt to interfere with our server security or system operations.
• Use automated bots or scripts to collect data without permission.

Violators may be permanently banned and reported to legal authorities.

8. Limitation of Liability

DROPSHIP PILOT LTD is not liable for:

• Loss of profits, revenue, data, or business opportunities.
• Any technical issues, service disruptions, or cybersecurity breaches beyond our control.
• Any losses incurred due to third-party providers (e.g., payment gateways, shipping services).

Our maximum liability is limited to the amount paid for our services.

9. Privacy and Data Protection

We respect user privacy and handle data according to our Privacy Policy.

• We collect and store data only to improve services.
• We do not sell or share personal data without consent.
• Users can request data deletion as per legal rights.

For more details, please read our Privacy Policy.

10. Termination of Services

We reserve the right to suspend or terminate accounts if a User:

• Violates these Terms or engages in misconduct.
• Engages in illegal activities using our platform.
• Fails to make timely payments for services.

Termination may occur without prior notice in severe cases.

11. Third-Party Services and Links

Our website may contain links to third-party platforms (e.g., payment gateways, supplier networks).

• We are not responsible for their content, privacy policies, or business practices.
• Users must review third-party terms before using their services.

We encourage users to exercise caution when interacting with third-party websites.

12. Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of the United Kingdom.

• Any disputes will first be attempted to be resolved amicably.
• If unresolved, disputes will be handled through arbitration in London.

By using our services, you waive your right to a class-action lawsuit.

13. Amendments and Modifications

DROPSHIP PILOT LTD reserves the right to modify, update, or revise these Terms at any time.

• Users will be notified of significant changes via email or website updates.
• Continued use of our services implies acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms of Use, contact us at:

📧 Email: info@dropspilot.com
🌍 Website: https://dropspilot.com
📍 Address: 128 City Road, London, EC1V 2NX